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Support

Support for transmitters, I/O and gateways

Documentation, configuration software, firmware and commissioning help for the WEST sensing and control range — filed against the model number, so you can go from the nameplate to the right file without hunting.

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Software & Firmware Download

Specification, datasheet, manual, configuration utility and firmware for every model we publish.

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Technical Service Center

Wiring, addressing, range setting, calibration and protocol questions, with FAQ and video guides.

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Cannot find your model, or a specific version?

Tell us the model and what you are trying to do. If the file exists we will send it. If it does not, an application engineer will work through the problem with you.

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